3 project quality management processes
Quality Planning: Identify which quality standards are relevant to project & how to satisfy.
Quality Assurance: periodically evaluate overall project performance to ensure it will satisfy quality standards.
Quality Control: monitoring project results to ensure they comply with standards & Identify ways to improve overall quality.
Benchmarking generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization
quality auditis a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects
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