Dear Mr o Mrs (nombre persona q la recibirá)
1º:Problem:I am writing to complain about(your delivery)
2º: Complain: I am sorry to say that(we ordered a pinter
XPL and WE recived another model.Also WE ordered 10
paper packets but we just received 5).
3ºSolution: Please,send a replacement(and the 5 paper
packets) as soon as posible.
4º: I look forwards to hearing from you.
Nombre mio + Human resources+diamonsd services+
112 woodford road + London SW12 9AP.