Hold A Call
–Press the Hold Soft key.
To Receive a Held Call
–Press the Resume Soft key.
–If multiple calls are on hold, use the Navigation button to Select the desired call before you press Resume.
–If multiple calls on multiple lines are on hold, press the line button for the line that you want To pick up. The active call on the other line is automatically put on hold.
Manage Call Waiting
–To answer the new call on the same line:
oUse the Navigation button to select the call
oPress the Answer Soft key to answer the call. The call on the other line is automatically put on Hold.
–To return to the original call:
oUse the Navigation button to reselect the call.
oPress the Resume Soft key to reconnect to the call.
–For calls on a separate line:
oPress the Line Button for the incoming call. The call on the other line is automatically put On hold.
Place And Establish a Conference Call
–To create a three-party conference call, perform the Following steps:
o1. During a call, press the more soft key and then the Confrn soft key to open a new line and put the first party on hold.
o2. Place a call to another number.
o3. When the call connects, press Confrn again to add the new party to the call.
–Establish a conference call between second- and third-party Calls already present on a Cisco Unified IP phone, using separate line buttons, One active and the other on hold, perform the following steps:
oPress the Confrn Soft key on the Cisco Unified IP phone.
oPress the Line Button of the call you want to add to the conference.
Use The Intercom Feature
–Press the Confrn Soft key on the Cisco Unified IP phone.
–Press the Line Button of the call you want to add to the conference.