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To: Restaurant Manager. From: Maria. Subject: complaint

Dear Sir or Madam, My name is Maria. I am emailing in reference to a complaint about the food, the price and the service of your restaurant. I went there with my partner last Saturday to dinner and we had some problems.

Firstly, the waiters took a long time to serve us. Secondly, the food was very cold and finally, the price was too expensive because what was served did not match the quality offered. I am very disappointed because due to your great reputation I really wanted to eat in your restaurant and it has been a horrible experience

I feel it is only fair that you would give us a refund for all the trouble that we went through at your restaurant. 

Looking forward to your prompt reply.

Yours sincerely Thanks in advance Respectfully, Maria Lopez Jimenez