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-Dear Sir Or Madam, (a)On Juanary 20 th I bought a laptopt through your website, This Product arrived defective because as soon as I got it my keyboard didn`t Work.(a) What I want is for you to give me back the money. The laptopt was Worth or send me a new one because the laptopt can´t be used.(a) Looking Forward to hearing from you sincerely(a) Aitor…

-Dear Mr apellido,(a) Thank you for contacting Us and we apologize for the problem you are having, The problem is due to a Factory defect or laptopt configuration.(a)

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