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dear sirs,
i am juan and i am addressing to you because i have got some troubles with my new cell-phone.
last monday i bought the new iphone, but i did not open it until two days ago because it was a present for my birthday. It tunned it on, appearenthy correctly, but when i was about to log in, with my apple-Id, it tunmed itself off spontaneousty. I have tried to turn in on pressing every button and charging on the entire day,  but, unfortunately, it has not worked anymore.
currently i have got my old phone but i can not use it for too long because it is really old. I would like to got a new one because i have paid 1500$. I trust to get on answer soon, i really appreciate your company´s a reply.
Thank you very much for your assistance .
Juan Ortiz

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