Classified in English

Written at on English with a size of 1,004 bytes.

What seems to be the problem?
I want to complain about the delay in checking into our rooms.
This really is unacceptable.
I understand. I'll speak to housekeeping straightaway.
Your rooms won't be ready for another two hours.
You're quite right.
I do understand. I'm very sorry that you've had to wait.
I'm sure we can do something to make your wait easier.
Could you explain exactly what the problem is?
I do apologize.
I understand how you feel
I'm sure we can find a solution
I'll look into this at once.
I'll check what's happened and come back to you straightaway.
Please accept a complimentary dinner .. To make up for the inconvenience.

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